General Terms and Conditions Marina Hahn Art /Hahn & Hartman Kommuikation GbR

 

  1. Scope of application
  2. Contracting party
  3. Conclusion of contract
  4. Right of withdrawal
  5. Prices and shipping costs
  6. Delivery
  7. Payment
  8. Retention of title
  9. Dispute resolution

 

General Terms and Conditions of Business

  1. Scope of application

All deliveries of Marina Hahn Art /Hahn & Hartman Kommunikation GbR to consumers are subject to these General Terms and Conditions (AGB).

A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.

  1. Contractual partner

The sales contract is concluded with Marina Hahn Art /Hahn & Hartman Kommunikation GbR, partner: Marina Hahn, Egenolffstr. 38, D-60316 Frankfurt/M.

  1. Conclusion of the contract

3.1 The presentation of the products in the online store is not a legally binding offer, but only an invitation to order.

3.2 By clicking the button [Buy/order with costs] you place a binding order of the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending you an order confirmation by e-mail immediately after receiving your order.

  1. Right of withdrawal

4.1 If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.

4.2 If you, as a consumer, make use of your right of revocation according to section 4.1, you shall bear the regular costs of the return shipment.

4.3 In all other respects, the right of revocation shall be governed by the provisions set out in detail in the following

 

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have taken or has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us Marina Hahn Art /Hahn & Hartman Kommunikation GbR, Egenolffstr. 38, D-6031, 069-92870567, marina.hahn@hhkom.de by means of a clear statement (e-mail) of your decision to withdraw from this contract. If you make use of this option, we will send you a confirmation of receipt of such a revocation by email. Office hours: Mo-Fr, 9-17h, German local time.

In order to comply with the revocation period, it is sufficient that you send the notification before the end of the revocation period (14 days).

Consequences of the revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods immediately and in any case within fourteen days at the latest from the date on which you notify us of the revocation of this contract to us or to (insert here, if applicable, the name and address of the person authorized by you to receive the goods). The deadline is deemed to have been met if you send the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing the nature, properties and functioning of the goods.

– End of the revocation instruction –

  1. Prices and shipping costs

5.1 The prices stated on the product pages include the statutory value added tax and other price components.

5.2 In addition to the prices stated, we charge a flat rate of 0.00 Euro per order for delivery within Germany. The shipping costs [no shipping costs with Marina Hahn Art ] are clearly indicated again on the product pages, in the shopping cart system and on the order page.

 

  1. Delivery

6.1 Delivery is only made within Germany with DHL.

6.2 The delivery time is up to 5 days. We point out possible differing delivery times due to Corona.

  1. Payment

7.1 Payment is made in advance.

7.2 If you choose the payment method prepayment, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

  1. Reservation of proprietary rights

The goods remain our property until full payment has been received.

  1. Dispute resolution

The EU Commission has created an Internet platform for the online settlement of disputes. The platform serves as a contact point for out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. Further information is available under the following link: http://ec.europa.eu/consumers/odr. We are willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board for the settlement of disputes with consumers in accordance with XXX (indication of the legal norm or contractual agreement). The responsible consumer arbitration board is: Universalschlichtungsstelle des Bundes Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. In order to settle the aforementioned disputes, we will participate in a dispute settlement procedure before this office.

Alternatively:

The EU Commission has created an Internet platform for the online settlement of disputes. The platform serves as a contact point for the extrajudicial settlement of disputes concerning contractual obligations arising from online purchase contracts. Further information is available under the following link: http://ec.europa.eu/consumers/odr.  We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

 

Source: On-line trade, signpost by the legal basic conditions of the E-Commerce with consideration of the new consumer right, of attorney Dr. Carsten F?hlisch/Trusted Shops GmbH and attorney Dr. Christian large/DIHK German industrie and Chamber of Commerce day, DIHK publishing house, 2.edition 2018 (www.dihk-verlag.de )

Note: The sample is published with the kind permission of the authors.